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Kampala, Uganda | THE INDEPENDENT | Vivo Energy Uganda has expanded the capacity of its Shell Amber Court service station in Jinja, adding more fuelling points, retail outlets and vehicle service facilities as it seeks to meet changing customer needs.
The redevelopment increases the station’s fuelling points from four to eight and expands its Shell Select convenience shop, fuel storage capacity and vehicle service bay. The site also now hosts a range of retail, financial, food and telecommunications services.
The upgraded station was unveiled on Thursday, October 8, 2026, in Jinja City.
Customers can access dining services from Java House and KFC Uganda, foreign exchange services from Norfrax Forex Bureau, a Stanbic Bank ATM, GoodLife Pharmacy and an MTN Uganda service centre.
Java House has doubled the size of its outlet, adding more dining space and designated recreational and play areas for children and adults.
The vehicle service bay has also gained an additional lane, while a dedicated service area has been provided for boda boda riders.
The company has also increased storage capacity for Shell V-Power, Shell FuelSave Petrol and Shell FuelSave Diesel to support higher demand.
According to Vivo Energy Uganda, the redevelopment has increased land utilisation from about 65% to more than 90%, while incorporating Shell’s latest global visual identity.
Hans Paulsen, executive vice-president East of Vivo Energy Group, said the investment reflects the company’s strategy of adapting its retail network to changes in urban growth, economic activity and customer behaviour.
“Across Vivo Energy, we are seeing cities grow, economies develop and the way people move and spend their time change. Our business has to keep pace with that change. Our investment in sites such as Amber Court is therefore about more than adding another place to buy fuel. It is about building a network that is closer to our customers and more relevant to their everyday lives whether they are driving to work, travelling across the country, meeting friends, taking a break or running a business.”
Paulsen said Uganda and Jinja remained important to the group’s expansion plans.
“Uganda is an important market for Vivo Energy, and Jinja is an important city within Uganda. We see considerable opportunity in both, and we will continue to invest in our people, our network and our customer proposition as we grow the business across the markets in which we operate.”
Joanita Mukasa Menya, managing director of Vivo Energy Uganda, said the redevelopment was intended to make Shell service stations more convenient by bringing together services customers may need during their journeys.
“When our customers visit our Shell service stations, they may simply want to refuel and leave. But sometimes they need a coffee, a meal, to pick up something from the shop, access a financial service, service their vehicle or simply take a break before continuing their journey,” she said.
“Amber Court brings many of those needs together in one place. We have increased the number of fuelling positions, expanded our shop and vehicle service facilities and brought in partners that give our customers more reasons to stop and make their stop more worthwhile. For us, this is what good retail is about: understanding our customers, listening to what they need and continually improving the experience we give them.”
The investment comes as Jinja continues to serve as a centre for commerce, tourism, industry and transport. Its position along major travel routes makes it an important destination for residents, businesses and travellers moving through eastern Uganda.
Vivo Energy Uganda, which distributes and markets Shell-branded fuels and lubricants in the country, said the redevelopment forms part of its wider investment in expanding and modernising its retail network.
The company said it was continuing to open service stations in different parts of the country, with the aim of bringing its products and services closer to customers.
