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  DAR ES SALAAM | Xinhua |  China’s National Radio and Television Administration (NRTA) on Sunday held a two-day training program for Tanzanian media professionals to strengthen digital skills, improve content production, and explore new business opportunities. The program, named “The China-Africa AI Media Training,” was held in Dar es …

  “Museveni recognised Parliament’s oversight mandate but cautioned legislators against drawing conclusions without fully engaging all the technical teams implementing the project”   Kampala, Uganda | NEWS CORRESPONDENT | President Yoweri Museveni has cautioned Members of Parliament investigating Uganda’s controversial digital number plates project against producing inaccurate reports, saying the …

  COMMENT | ANNE NJERI | Customer Service Week may be over, but the real test of service excellence begins after the celebrations. Can organizations consistently deliver on their promises when the banners come down? Too often, customer service is left to the customer care department. Complaints are referred to …

    Kampala, Uganda | THE INDEPENDENT | MTN Uganda has launched a teacher training centre to equip educators with digital skills and artificial intelligence tools, expanding its education investments as the country seeks to improve teaching standards and prepare learners for a technology-driven economy. The MTN Teachers’ Resource Centre, …

  What needs to change: First, the sugar mills should stop signing contracts with males only   COMMENT |  JAMES KINTU | Busoga, in eastern Uganda, is a low, fertile plateau surrounded on three sides by Lake Victoria, the River Nile and Lake Kyoga. Most of its 4.3 million people farm …

    Kampala, Uganda | JULIUS BUSINGE | South Africa’s Nedbank Group has completed the acquisition of a 66% controlling stake in NCBA Group PLC, giving the lender a foothold in East Africa as regional financial institutions seek to expand cross-border business and investment. The transaction, announced on October 19, …

  Mogadishu, Somalia | NEWS CORRESPONDENT | Uganda and Somalia have agreed terms for the employment of Ugandans in Somalia. The terms require written contracts, wages paid into workers’ own bank accounts and employer-funded insurance and travel. The agreement was signed in Mogadishu on Thursday by Gen. Henry Tumukunde, Uganda’s …

  The Strategy Behind Verified by Waya   Kampala, Uganda | NEWS CORRESPONDENT | From Mirembe Beddings and Curtains to Nsambya Furniture Workshop and other established names, Ugandan brand developer Tonny Lukwago is building a professional portfolio around business identity, digital visibility and online reputation. For many businesses, attracting customers …

  Kampala, Uganda | THE INDEPENDENT | The Uganda Coffee Roasters Association (UCRA) has officially introduced Richard Rugaya of Gorilla Highland Coffee as its newly appointed incoming Executive Director, signalling a decisive shift in the association’s direction. Rugaya steps into the role with a transformative vision outlined in his proposed …

  Kampala, Uganda | URN | Uganda once had railway warehouses busy enough to handle hundreds of thousands of tonnes of cargo a year. URC also had one of the best parcel systems, handling heavy commercial logistics and large-scale cargo across Uganda and Kenya. The goods sheds stored imported merchandise, …