Kampala, Uganda | JULIUS BUSINGE | “We are sorry to our customers who were affected by the service disruption that happened on Sunday.” That apology dominated a media briefing addressed by top MTN Uganda officials at the company’s headquarters in Kampala on July 7, as management sought to explain …
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Kampala, Uganda | URN | The disruption began around midday and became more widespread from about 1 p.m., with subscribers reporting that they could neither make nor receive calls, access mobile data, nor complete Mobile Money transactions. After several hours of disruption, MTN Uganda acknowledged the outage, attributing it to …
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A digital gambling revolution is swelling state revenues—but regulators fear the costs of success NEWS ANALYSIS | JULIUS BUSINGE | Uganda’s gaming industry has become one of the country’s most striking digital-economy success stories, generating record revenues for the government as online betting, mobile money and football fandom converge …
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Data is now Airtel Africa’s main revenue driver, overtaking voice, while mobile money continues to grow in importance Kampala, Uganda | THE INDEPENDENT | Airtel Africa has reported a sharp rise in annual profit, with profit after tax more than doubling to $813m in the year to March 2026, …
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Mobile money operators also highlighted the effect of digital transaction taxes on usage, noting that higher costs are already prompting some consumers to revert to cash Kampala, Uganda | JULIUS BUSINGE | Uganda’s proposed tax measures for the 2026/27 financial year have drawn criticism from civil society groups, …
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Kampala, Uganda | URN | Ugandans using mobile money platforms will continue to contend with the 0.5 percent tax to withdraw cash, a tax that has been blamed for the high cost and low uptake of digital money. The Ministry of Finance, Planning and Economic Development, declined to include the …
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Kampala, Uganda | THE INDEPENDENT | As Uganda’s digital economy gathers pace, MTN Uganda says demand for connectivity and digital financial services continued to drive growth in 2025, underlining the expanding role telecommunications companies now play in the country’s economic life. For the year ended December 31, the telecoms operator reported …
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As Uganda accelerates its cashless ambitions, there is debate about whether it can truly leave cash behind Kampala, Uganda | IAN KATUSIIME | Uganda’s financial ecosystem has made a tremendous shift towards mobile money transactions — led by platforms like MTN Uganda and Airtel Uganda — which now move trillions …
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After years of rapid expansion driven by mobile money, Africa’s digital credit market is entering a regulatory phase. Governments across the continent are formalising loan apps through licensing and conduct standards to curb abuses without stalling access to credit. SPECIAL REPORT | BIRD AGENCY | Regulators are reasserting control over …
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Kampala, Uganda | THE INDEPENDENT | Mobile Money platform operators are demanding for government intervention in the industry’s challenges to ensure that the services are affordable, both to the customers and the companies. Mobile money services are considered more expensive than in other markets in the regions particularly Kenya and …
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The Independent Uganda: You get the Truth we Pay the Price
