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Gig economy is the future of work


The question is how digital platforms and policymakers might provide protection and benefits

COMMENT | SAQIB MUNIR | There is no doubt that 2021 and 2020 have been defining years for the world. The effects of the COVID-19 pandemic will shape our lives for decades to come – both on a physical, economic, and behavioral level.

Prior to the pandemic, the single biggest change to society, both socially and economically, was coming through the advance of technology, as digitalisation provided us with greater flexibility, freedom, and choice. And although COVID-19 has forced major changes in the way we live, for the time being at least, it’s also accelerated our reliance upon digital technologies.

In Africa, just like elsewhere, these changes are being felt. In particular, the gig economy has given us the freedom to work and live more efficiently and effectively. It has also opened up a very powerful new revenue stream for the continent — allowing millions to take up flexible work on their own terms.

In our post-pandemic world, the gig economy is only going to become more important and more vital. Gig work is becoming increasingly important as a potential pathway to socio-economic development and employment creation, given Africa’s unique status as the continent with the youngest population but the highest youth unemployment rate.

According to the 2016 Jobs for Youth in Africa Report by the African Development Bank (AfDB), nearly 420 million youths in Africa are unemployed, while the International Labour Organisation (ILO) estimates that the number of youths facing unemployment on the continent is expected to reach 830 million by 2050.

The situation looks bleak and research conducted by the World Economic Forum (WEF) shows that Africa will contribute more people to the workforce each year than the rest of the world combined by the year 2035. That’s huge when you consider that the continent is also expected to be home to 1.25 billion people of working age by 2050. So, in order to absorb these new entrants to the workforce, Africa needs to create more than 18 million new jobs each year.

Given the urgent need to provide jobs and livelihoods to Africans, it is time to examine the conventional wisdom that informal markets must transition into formal markets. It is against this background that the gig economy is fast gaining traction, with on-demand delivery start-ups and ride hailing apps leading the way.

If we take Uganda as an example, the Centre for Global Development (CGD) highlights how gig work is rapidly changing how people access jobs, shifting the source of work away from informal labour and towards digital platforms. As with most disruptive technologies, platform work has the potential to grow even faster.

Despite the gig economy being the working model of the future, it continues to face challenges. Current labour laws are still not conducive and African governments need to come up with labour laws that support workers in the informal sector as a way of sustaining the future of work in Africa.

According to the paper, `The Gig Economy in East Africa: A Gateway to the Financial Mainstream’, the gig economy continues to grow, with almost two-thirds (60 percent) of gig workers joining this segment of the economy between 2017 and 2019.

However, the research underscores that for this part of the economy to reach its potential and unlock prosperity for millions of people, the digital divide must be bridged through connected devices that power the digital economy and add value; such as access to capital, markets, and creation of jobs, to increase the rate of employment.

The UBOS report on the Uganda National Household Survey 2019/2020 indicates that the rate of employment stood at 39% of the population in 2019/2020 down from 48% in 2016/17. Unemployment unsurprisingly reduced to 9% in 2019/2020 compared to 10% during the same period. According to the survey, Uganda has a population of 41 million.  The survey was based on interviews conducted amongst 13,732 households in Uganda during the period February 2019 to November 2020.

Most of the population, especially the youth, is now embracing gig jobs for survival as opposed to chasing for jobs in the formal sector.

Gig-based companies in Uganda can offer better terms and embrace their responsibilities to their collaborators. Whereas gig workers may not enjoy all the benefits associated with full-time employees, it is possible to offer perks such as training and better income that would motivate the workers and encourage more to take up more gigs.

The challenges notwithstanding, the gig economy remains “the future of work in Africa”. As CGD says: “It’s time we recognised the truth about the future of work in Africa: it isn’t in the growth of full-time formal sector jobs. The future of work will be people working multiple gigs with “somewhat formal” entities. This is already true, and it will be for the foreseeable future.”

When we consider the future of work in Africa the question shouldn’t be whether jobs will be formal or informal, but how digital platforms and policymakers might come together to provide protection and benefits that more closely resemble those enjoyed by employees working under contract.

But for African countries to benefit from the gig economy, policymakers need to regulate it in a way that makes the gig economy both more sustainable and inclusive. So that, eventually, it becomes less complicated belonging to either side of the labour spectrum. Perhaps then it will also serve as a solution to the unemployment challenges faced by the continent.


Saqib Munir is the Glovo Uganda Country lead

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