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Uganda Airlines launches mobile app to ease customer service

Launch of the Uganda Airlines App. Photo via @UG_Airlines

Kampala, Uganda | THE INDEPENDENT | Uganda Airlines has recently launched the Uganda Airlines Mobile App, which allows travelers to conveniently access the airline’s services.

The launch, which took place on August in Kampala was an important milestone in the airline’s drive to improve its services and ensure a convenient and user-friendly booking and ticketing process, as well as an overall pleasant shopping experience for its customers.

Jennifer Bamuturaki, the Uganda Airlines CEO, said that the company is aware that guests rely heavily on their mobile phones for regular activities, including travel, and therefore, it is crucial for the company to provide a high level of convenience to all travelers with this new app. “With this app, we are taking a significant step towards enhancing the overall travel experience for our customers.

This app reflects our commitment to providing convenience, simplicity, and efficiency and allowing travelers to seamlessly access our services at their fingertips. As we continue to grow and improve, our focus remains firmly on prioritizing the needs and preferences of our valued passengers,” the Observer quoted her as saying.

The new app, which is available on iOS and Android smartphones, provides all of Uganda Airlines’ flight information and customer service tools, making it a one-stop store for customers.

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