Kampala, Uganda | THE INDEPENDENT | Ugandans and companies buying insurance policies will likely pay higher premiums after insurance companies discovered widespread fraud by hospitals and some customers in the medical insurance side. The increased premium cost is a direct impact of fraud in insurance with insurers moving to cover that …
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Kampala, Uganda | JULIUS BUSINGE | Horst Schultze, the co-founder of Ritz Carlton Hotels, President and Chief Executive Officer of WP Hospitality has urged players in hotel and tourism sectors to put their customers at the centre of their service so they can post impressive growth numbers. Schultze was at the …
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Kampala, Uganda | ISAAC KHISA | Kenya Airways subsidiary, Jambojet, has widened ticket payments options with the introduction of MTN and Airtel Money services. This will enable travelers to book flights online, at call center or at their offices using the two mobile money optionsand obtain an e-ticket. Jambojetrecently launched its …
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Kampala, Uganda | THE INDEPENDENT | Middle East carrier, Qatar Airways, is slashing prices by up to a quarter to customers, increasing competition in the aviation industry. The airline announced that it will offer passengers discounts of up to 25 % on all cabin classes. Passengers travelling with friends and …
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kampala, Uganda | JULIUS BUSINGE | Over 500,000 customers have signed up for MyHospital and MyLife micro-insurance covers offered by aYo Uganda Limited since opening shop in Uganda in Sept. 2016. This was confirmed by the firm’s Chief Executive Officer, Edwin Kwesiga. aYo Uganda is a subsidiary of aYo Holdings Limited, …
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Kampala, Uganda | THE INDEPENDENT | Online shopping platform, Jumia, has widened payment options for its customers through partnership with Barclays Bank. This is to enable online shoppers pay for their goods and services using Barclays Bank credit cards at the point of delivery to enhance convenience. Initially, customers were limited …
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Kampala,Uganda | THE INDEPENDENT | MTN Uganda has unveiled Mobile Money Month aimed at creating a platform to gather feedback from customers, resolve customer issues, carryout product education and reward customers across various touch points. The MTN Mobile Money service has been in operation for the last eight years and now …
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Kampala, Uganda | THE INDEPENDENT | GOtv Uganda, a subsidiary of MultiChoice, plans to spend Shs100 million to its customers in a new campaign dubbed Kwata Kavu to reward, appreciate and encourage their loyalty. “Our primary focus this year as a brand has been on our customers, who we intend to reward …
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By Julius Businge Uganda’s largest telecommunication firm, MTN has today clarified on reports that a good number of its customers are not happy with its data services. Speaking to journalists at the company’s headquarters in Kampala on Nov. 18, the company’s CEO, Brian Gouldie, said MTN has all the experience …
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By Annette Kuteesa and Corti Paul Lakuma To be successful, lessons in financial matters must involve simple decision-making rules In Uganda, many point to the success of mobile money in improving financial inclusion by promoting peer-to-peer money transfer. The widespread presence of mobile service stations and variety of services, particularly …
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