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Tag Archives: customers

Business owners in malls decry low customer turn up

Kampala, Uganda | THE INDEPENDENT | Business owners in shopping malls around Kampala are decrying low turn up of customers as they reopened last week. President Yoweri Kaguta Museveni last week allowed shopping malls to reopen as he partially lifted the coronavirus (COVID-19) lockdown that had lasted over two months. …

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Russian small businesses reopen to uncertain future

Moscow, Russia | AFP |  When Moscow authorities closed non-essential businesses to stop the spread of the coronavirus, Boris Kupriyanov began to personally deliver books to his customers. This, he said, has helped him and his indie bookstore survive over the past two months. “In many ways this has become our …

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Stanchart to serve coffee in banking hall

Kampala, Uganda | THE INDEPENDENT  | An expresso in the banking hall! Standard Chartered bank has partnered with Endiro Coffee to serve its customers at the main branch with a cup of coffee whenever they go to transact business. The arrangement named “coffee banking” will be a first for a bank …

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Insurance premiums to increase as players cater for fraud

Kampala, Uganda | THE INDEPENDENT  |  Ugandans and companies buying insurance policies will likely pay higher premiums after insurance companies discovered widespread fraud by hospitals and some customers in the medical insurance side. The increased premium cost is a direct impact of fraud in insurance with insurers moving to cover that …

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Jambojet widens payment options for its customers

Kampala, Uganda | ISAAC KHISA | Kenya Airways subsidiary, Jambojet, has widened ticket payments options with the introduction of MTN and Airtel Money services. This will enable travelers to book flights online, at call center or at their offices using the two mobile money optionsand obtain an e-ticket. Jambojetrecently launched its …

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Qatar Airways cuts prices to woo customers

Kampala, Uganda | THE INDEPENDENT | Middle East carrier, Qatar Airways, is slashing prices by up to a quarter to customers, increasing competition in the aviation industry. The airline announced that it will offer passengers discounts of up to 25 % on all cabin classes. Passengers travelling with friends and …

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aYo Uganda micro insurance hits 500,000 customers

kampala, Uganda | JULIUS BUSINGE | Over 500,000 customers have signed up for MyHospital and MyLife micro-insurance covers offered by aYo Uganda Limited since opening shop in Uganda in Sept. 2016. This was confirmed by the firm’s Chief Executive Officer, Edwin Kwesiga. aYo Uganda is a subsidiary of aYo Holdings Limited, …

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Jumia widens payment options for customers

Kampala, Uganda | THE INDEPENDENT | Online shopping platform, Jumia, has widened payment options for its customers through partnership with Barclays Bank. This is to enable online shoppers pay for their goods and services using Barclays Bank credit cards at the point of delivery to enhance convenience. Initially, customers were limited …

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MTN to reward Mobile Money customers

Kampala,Uganda | THE INDEPENDENT | MTN Uganda has unveiled Mobile Money Month aimed at creating a platform to gather feedback from customers, resolve customer issues, carryout product education and reward customers across various touch points. The MTN Mobile Money service has been in operation for the last eight years and now …

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