Kampala, Uganda | THE INDEPENDENT | Bank of Africa Uganda has dedicated October to strengthening its customer service culture, recognising employees and improving customer experiences under the theme “The Extra Mile.” The initiative challenges staff to go beyond routine service delivery by listening to customers, understanding their needs, resolving concerns …
Read More »
Equity Honours 80 Customers for Loyalty, Growth and Community Impact Kampala, Uganda | NEWS CORRESPONDENT | Equity Bank Uganda has recognised 80 customers for loyalty, business growth, community impact and their continued engagement with the Bank, as it marked Customer Service Week 2026 under the theme “Going the …
Read More »
Through this partnership, Pride Bank customers will benefit from two key solutions: Quickteller Agency Banking, which extends selected banking services through Interswitch’s network of more than 21,000 agents across Uganda, and the roll out of Pride Bank Verve Debit Cards, connecting customers to a wider network of ATMs and …
Read More »
Kampala, Uganda | THE INDEPENDENT | For many Ugandans living outside major urban centres, online shopping was once viewed as a service reserved for residents of Kampala and a few large municipalities. Long delivery timelines, high transport costs and limited logistics infrastructure meant that customers in districts such as …
Read More »
Kampala, Uganda | THE INDEPENDENT | Wednesday, 28 January 2026. Vivo Energy Uganda, the company that distributes and markets Shell-branded fuels and lubricants in Uganda, has launched a nationwide back-to-school promotion dubbed “Fuel Their Future”, aimed at supporting parents and guardians during the school season while rewarding customers for choosing …
Read More »
Kampala, Uganda | THE INDEPENDENT | Carrefour Uganda has rolled out a festive season campaign dubbed Care for All, as retailers across the country step up efforts to attract shoppers during one of the busiest periods on the retail calendar, it said in a news release dated Dec.16. The campaign …
Read More »
New NWSC unit to combat corruption, protect customers Kampala, Uganda | THE INDEPENDENT | The National Water and Sewerage Corporation (NWSC) has established a dedicated Customer Protection Unit to combat corruption, infrastructure vandalism, and illegal water use, the utility’s managing director has announced. Eng. Dr. Silver Mugisha, NWSC’s managing director, …
Read More »
Kampala, Uganda | THE INDEPENDENT | On Nov.11 Absa Bank Uganda handed over cash prizes totaling Shs100 million to winners from the ongoing card usage campaign dubbed “UGX 200 million can change your story”. The 10 winners used their Absa debit or credit cards for at least five transactions from September …
Read More »
Kampala, Uganda | THE INDEPENDENT | Absa Bank Uganda has handed over cash prizes totaling sh100 million to winners from the ongoing card usage campaign dubbed “UGX 200 million can change your story”. The 10 winners used their Absa debit or credit cards for at least five transactions in the …
Read More »
Kampala, Uganda | THE INDEPENDENT | Stanbic Bank has launched a new campaign, ‘Oli Sorted for Shuwa’, aimed at providing a financial lifeline to its consumer and commercial clients struggling with cash flow, expensive loan repayments, or school fees ahead of the new term. The campaign is open to all Stanbic …
Read More »
The Independent Uganda: You get the Truth we Pay the Price
