Opinion

OPINION | Patrick Katende | Customer service has become one of the most defining measures of business success. We live in a time when the distance between a brand and its customer can determine its relevance, and where accessibility is no longer a convenience but an expectation. Across industries—banking, telecom, healthcare, …

  COMMENT | SHARON ATWINE |  Every year on October 31st, the world marks World Savings Day, a reminder that even small savings can lead to big changes. Many people save by keeping money in a piggy bank or depositing it in a bank account. But did you know that insurance …

  COMMENT | OBED K KATUREEBE |  While canvassing for votes in the Karamoja sub-region in recent days, presidential candidate Yoweri Museveni urged people in the region to end nomadism and cattle rustling if they are to enjoy the government’s transformative programmes currently underway. According to his message, transformation will be …

. COMMENT | ANDREW BESI | In 1985, the British band Latin Quarter released their haunting anthem Radio Africa. One of its verses rhymes thus: “ Mozambique and Mugabe Still got FRELIMO I hear them say But exchange means Recession means It all means it’s harder to take Tanzania could be …

  COMMENT | NNANDA KIZITO SSERUWAGI | In the previous article, Bobi Wine (Mr Kyagulanyi Robert)’s manifesto was critiqued for structurally constituting grievances against the Museveni government as opposed to focusing on the articulation of an inspiring, affirmative vision for Uganda’s future. It was established that his manifesto reads more like …

Business executives must remember that customers are  human beings navigating the same economic storms COMMENT | SIMON DDEMBE | The year 2025 has tested the resilience of many Ugandans. Business activity has remained sluggish, household incomes continue to shrink, and countless families are struggling to stay afloat. One clear example comes …

  COMMENT | NNANDA KIZITO SSERUWAGI |  Uganda has experienced one of the most impressive rates of economic growth in Africa for the last four decades. This has been possible mostly due to the long period of political stability managed by President Museveni and the good economic policies implemented by his …

  By protecting budgets that reach  young women, Uganda will not only reduce HIV risk but also safeguard its human capital  COMMENT | HELLEN DIANA ZAWEDDE | Uganda is paying a hidden development cost because many young women are acquiring new HIV infections, however, equity responsive budgets can cut infections, keep …

COMMENT | CONSTANCE KICONCO |  “I don’t think I’m sick, but I’m stressed. I’m in Primary Seven. I’ve failed to get better marks in Maths. Musawo, I feel I’ve done everything, but the best I get is Credit 5. It’s putting me down. It has stressed me. I don’t feel like …

COMMENT | KENNETH BARIGYE | Uganda’s coffee has found its way to Tokyo — not just in cups, but in diplomacy. At the 2025 Speciality Coffee Association of Japan (SCAJ) Expo held in September, Uganda’s coordinated presence signalled a confident new approach to market expansion and global branding. Supported by …