The Independent Uganda: You get the Truth we Pay the Price
Kampala, Uganda | THE INDEPENDENT | Service Cops Limited, the technology partner behind Kwaata Sente, has pledged continued innovation in digital lending following the official launch of the mobile- based credit solution in Kampala on Sept.27.
Kwaata Sente brings together Centenary Bank, Airtel Money, gnuGrid Technologies and Service Cops to expand access to short-term credit for eligible Airtel Money customers in Uganda.
The solution allows customers to apply for loans through their mobile money wallets, with approved funds disbursed directly to their Airtel Money accounts.
Borrowing starts at Shs10, 000, subject to eligibility, approval and individual borrowing limits.
Under the partnership, Centenary Bank provides the lending services, Airtel Money offers the mobile money platform and customer network, while gnuGrid Technologies supports credit assessment through digital credit-scoring capabilities. Service Cops provides the technology infrastructure that enables the loan management process.
Through its Vantage Loan Management System (LMS), Service Cops supports key lending operations, including loan processing, disbursement, repayment tracking and portfolio monitoring.
The platform connects the participating partners’ systems, helping coordinate the administration of loans through digital channels.
The service is designed to reduce barriers to borrowing by allowing eligible customers to access credit without visiting a bank branch or providing conventional collateral, subject to the product’s terms and approval requirements.
Speaking at the launch, Centenary Bank Managing Director Godfrey Byekwaso said the partnership would enable the bank to extend its services to a wider range of customers, including those who do not already hold accounts with the institution.
“You don’t have to be a Centenary Bank customer to access these services,” Byekwaso said, highlighting the potential of digital channels to widen access to financial services.
The launch reflects growing collaboration between banks, telecommunications companies and technology providers to develop digital financial products that reach customers beyond traditional banking channels.
For Service Cops, Kwaata Sente builds on its experience providing technology for digital credit products. Through Vantage LMS, the company supports lending operations across personal and business loans, school fees financing, education loans and other embedded credit solutions.
As digital lending expands, loan management systems play an important role in coordinating lending operations, tracking repayments and monitoring loan portfolios. These functions help financial institutions manage digital credit products while maintaining oversight of their lending activities.
Service Cops said it was committed to contributing its technology expertise to Kwaata Sente and supporting the development of a sustainable digital credit ecosystem in Uganda.
