The Uganda Consumers' Protection Awareness Association (UCPAA) is calling for the suspension of StarTimes license to operate television broadcasting services following allegations that the broadcasting company has continued to sell DVB T-1 decoders which do not meet the standards for the digital migration process.
UCPAA says the company should upgrade their network infrastructure and start selling DVBT-2 equipment which complies with the Uganda Communications Commission /International Telecommunication Union (ITU) standards.
“The UCPAA is disturbed and worried on behalf of Ugandan television consumers that some of these companies are taking advantage of a lack of consumer product knowledge and awareness to actively promote and dump what appears to be cheap products onto the Ugandan market,” the association’s chairman Mulwani Taminwa said in a Sept. 18 statement.
The UCC has not officially responded to the association’s complaint.
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