Umeme’s share price has now firmed at Shs 315 in the last few days of trading up from Shs 275, recorded at its initial public offer at the end of last year.

The company’s share price has appreciated by Shs 40 since December last year.

The Uganda shilling continues on its strong footing against the US dollar in a market that has seen increased supply levels of dollars on account of renewed interest from portfolio investors in the Uganda's fixed income space, Stephen Kaboyo, the managing director at Alpha Capital Partners said on April 16.

Alongside that, Kaboyo said, the market is riding on positive sentiment ramped up by indications that the oil sector stalemate has been resolved.

2. Unhappy regulator and customers

All businesses need customers and most of them are in sectors that have regulators. The challenge most businesses must juggle is how to please both the customer and regulator without gaining on one side but losing on the other.  Even the best business can get an unhappy customer.

However, how you handle that situation is what matters. If you calm the situation and the customer walks out of your shop happy, count on them as ambassadors to potential clients. If you mishandle the complaint, the regulator may fix it.